Making Local Government work

With over 15 years of software engineering expertise, we create custom solutions and fix critical issues in CRM platforms like Granicus govService and Netcall Liberty.

What we do

We all know the sales pitch of low-code platforms, we know from experience though there is always the need for dedicated specialist resource to deliver more technical customisation of the platform and integration with your Line of Business Systems, that's where we come in.

Build

With 15 years of trusted software engineering experience across some of the world's largest organisations, we bring the expertise to deliver robust, scalable solutions to any challenge.

Customise

We extend and customise your existing CRM portals, including full customer account rework, to fit your exact workflows and dramatically improve staff efficiency.

Support

When software providers struggle to engage, we step in. We provide thorough, hands-on analysis and resolution for complex issues that leave other support teams stumped.

Testimonials

What former managers and colleagues have said about working with us. Names have been withheld for privacy, but every word is theirs.

Over a 30-year career, some of the people you work with really stand out for all the right reasons. Chris is one of those people. He is a technically superb software engineer and architect, and has top-class technical leadership skills. On top of that, Chris has all the human attributes you want in a teammate, which really add value to a team.

Measure him by Joel Spolsky's "smart and gets things done", and he is at the top of the tree. Look at Steve McConnell's personality criteria for what makes a good software engineer, and Chris will be ticking those boxes, too.

I had the pleasure of having Chris on the team for a couple of years. Chris worked across two complex products and codebases that mixed legacy and modern, with fairly large teams around them, challenging market needs, and all the added challenges that high-compliance healthcare software brings. Chris not only delivered huge value to the product functionality and codebases, but he was universally liked and respected by colleagues from all disciplines across the product, production, and service teams.

Chris is always someone I would pick for any team, and someone whom I hope I get the chance to work with again.

Founder & CTO, Principal Architect in Healthtech

Former senior colleague

Technologies & Platforms

We have deep, hands-on experience across a range of platforms used by the public sector and beyond.

Netcall Liberty

A highly customisable low-code platform rapidly gaining market share in Local Government. As certified developers we have worked on Single Sign On integrations, full GDS custom component creation and complex solutions integrating with many Line of Business applications.

Granicus govService

Well over a decade of experience in the platform building forms and customising customer, staff and member portals. Our solutions have handled millions of pounds in payments during COVID and fundamentally changed the way staff work, improving their efficiency.

Microsoft Azure

15 years of Azure experience spanning complex event-driven architectures and AI-driven applications across the medical and local government industries, from serverless functions and Logic Apps through to Azure Communication Services and Cognitive Services (AI).

Microsoft Power Platform

Extensive experience building Power Automate flows to streamline business processes and improve automation, alongside Model-driven and Canvas Power Apps that bring data from the Microsoft Dataverse into clean, usable interfaces for staff.

Our Clients

We have a strong track record delivering digital solutions for local government and housing associations, helping councils and housing providers modernise services and improve outcomes for residents, tenants and staff.

Rochdale Boroughwide HousingRochdale Boroughwide Housing
Haringey Borough CouncilHaringey Borough Council
Epping Forest District CouncilEpping Forest District Council
Wirral Borough CouncilWirral Borough Council
Middlesbrough CouncilMiddlesbrough Council

Projects

A selection of the systems and solutions we have delivered for local government and housing associations — each one built to solve a real problem and make a measurable difference to councils, housing providers and the residents they serve.

  • Rochdale Boroughwide Housing
    Netcall Liberty, Vue.js, JavaScript
  • London Borough of Haringey
    Netcall Liberty, Microsoft Azure Entra External ID, Microsoft Graph API, OS Places API
  • Epping Forest District Council
    Granicus govService, WhiteSpace Waste Management, JavaScript
  • Wirral Borough Council
    Microsoft Model-driven PowerApps, Power Automate, Granicus govService
  • Wirral Borough Council
    Azure Communication Services, React, Power Automate, Logic Apps
  • Wirral Borough Council
    Granicus govService (Firmstep), .NET Core Web API
  • Epping Forest District Council
    Granicus govService (Firmstep), JavaScript, HTML, Azure, SQL Server
  • Wirral Borough Council
    React, .NET Core, C#, Azure AD, SQL Server
  • Wirral Borough Council
    Granicus govService (Firmstep), JavaScript, HTML, CSS, Microsoft Graph API
  • Middlesbrough Council
    Granicus govService (Firmstep), JavaScript, HTML, CSS, SQL Server

Contact us

Get in touch with our team to learn how our solutions can streamline your local government operations.

Email

chris@ryedalesoftware.com

Address

38 Goslipgate
Pickering
North Yorkshire
YO18 8DQ

Phone

07788215556