Making Local Government work

With over 15 years of software engineering expertise, we create custom solutions and fix critical issues in CRM platforms like Granicus govService and Netcall Liberty.

What we do

We all know the sales pitch of low-code platforms, we know from experience though there is always the need for dedicated specialist resource to deliver more technical customisation of the platform and integration with your Line of Business Systems, that's where we come in.

Build

With 15 years of trusted software engineering experience across some of the world's largest organisations, we bring the expertise to deliver robust, scalable solutions to any challenge.

Customise

We extend and customise your existing CRM portals, including full customer account rework, to fit your exact workflows and dramatically improve staff efficiency.

Support

When software providers struggle to engage, we step in. We provide thorough, hands-on analysis and resolution for complex issues that leave other support teams stumped.

Technologies & Platforms

We have deep, hands-on experience across a range of platforms used by the public sector and beyond.

Netcall Liberty

A highly customisable low-code platform rapidly gaining market share in Local Government. As certified developers we have worked on Single Sign On integrations, full GDS custom component creation and complex solutions integrating with many Line of Business applications.

Granicus govService

Well over a decade of experience in the platform building forms and customising customer, staff and member portals. Our solutions have handled millions of pounds in payments during COVID and fundamentally changed the way staff work, improving their efficiency.

Microsoft Azure

15 years of Azure experience spanning complex event-driven architectures and AI-driven applications across the medical and local government industries, from serverless functions and Logic Apps through to Azure Communication Services and Cognitive Services (AI).

Microsoft Power Platform

Extensive experience building Power Automate flows to streamline business processes and improve automation, alongside Model-driven and Canvas Power Apps that bring data from the Microsoft Dataverse into clean, usable interfaces for staff.

Our Clients

We have a strong track record delivering digital solutions for local government, helping councils modernise services and improve outcomes for residents and staff.

Haringey Borough CouncilHaringey Borough Council
Epping Forest District CouncilEpping Forest District Council
Wirral Borough CouncilWirral Borough Council
Middlesbrough CouncilMiddlesbrough Council

Projects

A selection of the systems and solutions we have delivered for local government — each one built to solve a real problem and make a measurable difference to councils and the residents they serve.

  • London Borough of Haringey
    Netcall Liberty, Microsoft Azure Entra External ID, Microsoft Graph API, OS Places API
  • Epping Forest District Council
    Granicus govService, WhiteSpace Waste Management, JavaScript
  • Wirral Borough Council
    Microsoft Model-driven PowerApps, Power Automate, Granicus govService
  • Wirral Borough Council
    Azure Communication Services, React, Power Automate, Logic Apps
  • Wirral Borough Council
    Granicus govService (Firmstep), .NET Core Web API
  • Epping Forest District Council
    Granicus govService (Firmstep), JavaScript, HTML, Azure, SQL Server
  • Wirral Borough Council
    React, .NET Core, C#, Azure AD, SQL Server
  • Wirral Borough Council
    Granicus govService (Firmstep), JavaScript, HTML, CSS, Microsoft Graph API
  • Middlesbrough Council
    Granicus govService (Firmstep), JavaScript, HTML, CSS, SQL Server

Contact us

Get in touch with our team to learn how our solutions can streamline your local government operations.

Email

chris@ryedalesoftware.com

Address

38 Goslipgate
Pickering
North Yorkshire
YO18 8DQ

Phone

07788215556